Frequently asked questions

Before booking

First Time?

If you are planning on embarking on your first Sailing vacation, we recommend you schedule an appointment with one of our Travel Consultants. We have a multilingual support team that is fluent in English, German, Italian, Russian, French and Spanish. They will provide a free service that will enable you to develop a deeper understanding of the exciting adventures waiting to be discovered on open waters.

How can my travel agent help me?

Our travel consultants will offer you a 360° service. They will help you with searching for a boat, building your route alongside existing sailing itineraries. Most importantly, they will get the best available deal for your desired sailing vacation.

Which is the minimum charter duration?

For what concern the Mediterranean Area, the boat rental market usually operates from Saturday to Saturday, for a minimum charter duration of one week. During the low season (from October to May) we can arrange any kind of trip you may desire: a day trip, a long weekend on board or simply a break during the week. However, during the high season (from June till October) it is unlikely that a boat manager will agree to a charter that does not fall within the Saturday to Saturday period. On the other hand, outside the Mediterranean area, charter companies are flexible upon the duration and start dates.

How big does my boat need to be?

If you are sailing as a couple, with just you and your partner, any boat over 30 feet will suffice. In any case, you will need at least two cabins: one for the pair of you and one for an eventual skipper. For groups up to 12 people (the general passenger limit for chartered yachts), you will need a boat with three to five cabins. If you need a skipper, remember to include an extra passenger in your search. Bear in mind that it is recommended the skippers has his/her own cabin.

Do I need a sailing license to rent a boat?

You can either rent a yacht with or without a skipper. If you have a sailing license you can skipper the boat by yourself, otherwise a skipper is mandatory.

Which kind of sailing licenses are accepted?

Each country has its own rules, so it depends on the sailing area you are going to choose for your sailing holiday. Put yourself in contact with our Travel Consultants to find out if your sailing license is valid in the country and for the boat, you would like to rent.

How much does it cost to rent a boat?

The prices are set by the Boat Managers and depend on several factors such as boat type, sailing destination, duration of the vacation and season. Also, it is important that you take into consideration the price of the mandatory extras and whether it includes for ex. Outboard Engine, bed linen and towels, etc.

What is not included in the price?

The price doesn't include extras (they can be compulsory like final cleanings, charter pack, etc. or can be optional like for example, outboard engine, linen, and towels. The list of all extras are visible in each boat page and depends on the location and on the boat manager.), fuel, food, transfer from/to the base, port taxes, and fees, tourist taxes, mooring fees.

Booking process

How can I reserve a boat?

Once you've had some fun exploring our website and daydreaming about your upcoming sailing vacation, booking a boat on Sailogy is easy, simple, and fast. Once you've registered, you can search, select, and then book your yacht in real time paying the down payment directly, or you can even only block it for 24 hours, just paying 9€. This whole process takes about 3 minutes. And even better, it's risk-free.

What are the payment procedures?

Payments are made in three stages: 1) Payment of the first 50% of the boat price to confirm the booking. 2) Payment of the second 50% at least 45 days prior to your departure. 3) Payment of the extras at the base (if they are not to be paid online). If the departure time is within at least 45 days after the booking, the payment is due in full when confirming the booking.

What happens after paying 9€?

After paying the 9€, you will receive a confirmation of the availability of the boat and then you will be able to proceed with the booking. The boat will be blocked for 48 hours. During this time, you can proceed with the booking of the boat, or you can decide to cancel the reservation. Please consider that the 9€ are not refundable!

Which payment methods do you accept?

Sailogy accepts three payments methods: 1. Credit Cards, we accept all credit cards; 2. Online Bank Transfer, secure system to pay directly on your bank website using your personal token; 3. Bank Transfer, you will be provided with the coordinates to send us the payment. If the departure time is within 30 days after the booking, the payment is due in full when confirming the booking.

What happens if I change my mind? Can I cancel a booking?

If you want to cancel the booking, the cancellation policy applied will be in accordance with the charter conditions set by the boat manager. Each boat manager has its own charter conditions, get in touch with our travel consultants for more details!

Before boarding

What is the security deposit?

All our boats are part of fleets of professional charter companies, therefore they all are insured. The deposit represents the insurance excess of the boat itself. This covers any accidental damage caused by you or your fellow passengers and aims to ensure that all the contractual obligations are met (e.g. at the checkout when you return the boat to the marina). It is given to the boat manager before setting sail and is returned at the end of the trip after the boat has been inspected and if there is no damage.

When is the embarkation and disembarkation time?

The check-in, especially in the Mediterranean Sea, usually takes place on Saturday after 5 pm, directly at the harbor. At the end of the sailing week, you will be asked to return to the base marina on Friday evening. This procedure not only allows the charter company to have enough time to inspect the boat before returning you the deposit you paid but also it assures you to be present during the inspection and have enough time to check with the charter manager all the possible issues there might be. You will spend the night on board and disembark on Saturday morning. In other destinations, where there is more flexibility about the embarkation/disembarkation day and the charter duration (for example in the Caribbean Sea), the check-in is usually around noon. This information will be available on your booking voucher

Do I need to submit any documents before the embarkation?

Yes. All documents must be submitted online 3 weeks before the departure date. You would need to upload all documents online via Sailogy on your personal 'Vacation Page'. For bareboat charters Sailing license and Crew list are mandatory if yours will be a skippered charter, a crew list will suffice. Please remember, in Croatia the VHF certificate is obligatory!

What happens at the check in?

Upon your arrival at the base marina, you will meet the base manager who will bring you to your boat. If you have booked a skipper, then you will meet him at the marina along with the base manager. Remember to check that the boat has all the features and extras agreed in the contract. Also, check that the safety equipment is complete and that everything is in working order. After this, you will sign the charter contract and you are ready to set off.

What should I pack for my sailing holiday?

Obviously, this depends on where you are going and what time of year it is. In the Mediterranean during the summer months, you will be dressing for very warm weather, and will most likely be spending most of the day in a bathing suit, sunscreen - and not much else. Evenings can get cooler or windy, so you will want to make sure you have some warm layers. Sailing holidays involve exploring the onshore attractions. If shopping, drinks, dining and dancing is on your list of things to do, this is the time to show off your summer wardrobe. Keep in mind that space is very limited on boats, so we recommend packing as little as possible. Soft bags are strongly recommended as hard-side luggage generally doesn't fit in the storage space of the boat.

What about my gadgets? Can I bring them? Use them? Recharge them?

If you happen to be addicted to your phones, tablets or gadgets (this includes hairdryers and razors), you will want to look for a boat with an onboard generator, this will allow you to recharge at any time. If you need just a moderate amount of charging time, a boat with an inverter will suffice. An inverter works when the motor is on, this means you and your crew can recharge your phones for a few hours a day. If you choose a boat with neither a generator or inverter, the 220W outlet will only work when you are moored at the dock. Keep in mind that once in the middle of the clear, blue Mediterranean Sea, you may not have cell phone coverage. We happen to think that this is a good thing. A sailing holiday is a perfect time to unplug.

On board

Are any items prohibited on the boats?

Weapons, Explosives including fireworks as well as narcotics are strictly forbidden on board. If in doubt contact us and we will confirm whether it is permitted to bring whatever you may have in mind on board. Note, the Charterer has the right to determine what is and is not allowed on board.

What should I do if there is something wrong with the boat?

Before your departure, we will send you a list of all the necessary contacts that you may need while on board. If something goes wrong while navigating, please call the emergency contact using the VHF channel or the boat manager. They will intervene as soon as possible. Sailogy will be available throughout your sailing trip.

Can I sail everywhere?

If you are the skipper of the boat, it depends on your sailing license. For instance, with or without skipper, there may be sailing areas protected that are not accessible or accessible only after paying an entrance fee (For example, the Kornati National Park in Croatia or the Maddalena Park in Sardinia). There are restrictions also regarding the international waters, regarding both the sailing license and the entrance fees. Always ask Sailogy for additional information or the boat manager if you want to visit a natural park or sail in international waters!

Can I dock anywhere in the harbour?

Our suggestion is to always contact the Marina for a harbour place. In fact, the marina offices will be able to inform you about the availability, pricing and additional information pertaining to the services they provide. For ex. water and electricity

How much does it cost to harbour?

The price varies according to the sailing area, the boat size and the season. Usually, it can vary between 10€ and 200€ per day. Please also consider that electricity is not always included in the harbour fee.

Where do I fill my water and fuel tanks?

Water and fuel tanks can be filled at the harbours. The cost of refilling water is usually included in the mooring fee. Please consider that 4 people require about 600 liters of water for 7 days at sea, so plan your trip accordingly! The cost of the fuel is not included in the mooring fees. Please remember that a boat engine is like a car engine: each one may need a different type of fuel. Remember to check it!

Where can I empty waste water tanks?

Wastewater tanks can be cleaned at a marina, where the cleaning service is free. Emptying the tanks in inland waters is prohibited!

The skipper

Do I need a skipper?

If you are asking this question, you most probably do. Remember during the sailing trip, skippers do not just navigate, they are fully responsible for the boat and for passenger's safety. It is a demanding job, so if your goal is to take a proper vacation, you will probably want to let someone else do it.

How much does it cost to hire a skipper?

Hiring a skipper has a cost that varies according to the boat provider, the area, the boat size, and type. Usually, prices range between 90€ and 180€ per day. The skipper is usually paid directly at the base on the departure

Good to Know

How do Sailogy Promotions work?

Sailogy promotions cannot be combined with credit notes and vouchers that the customer already has and cannot be combined with each other. To redeem your promotional code you can enter it in the dedicated space during the online booking or alternatively notify your travel consultant.